175 Jobs in CHANTILLY, VA
Coastal Solutions, Inc. is Hiring a Customer Service Rep Near Chantilly, VA
Are you ready to unleash your incredible customer service powers for the greater good?
We're on the lookout for a hero with a fundraising spirit and a heart full of philanthropy to take the helm and manage non-profit marketing campaigns across the land. You'll be the essential link between our charity and the public, making the world a better place, one act of kindness at a time!
As a Customer Service Representative, your mission is to provide the community with information about fundraising, all while swiftly tackling any issues our beloved client accounts may face with pinpoint accuracy and superhero efficiency.
Our top-notch Customer Service Representatives and Managers are more excited to help customers than a speeding bullet. They possess the powers of outgoing charm, engaging charisma, infinite patience, empathetic understanding, and a talent for passionate communication. Your mission is to uphold impeccable service standards, respond to customer inquiries quicker than a lightning strike, and keep our customers satisfied to superhero levels. If you're a social superhero who loves to connect with people, this is the heroic role for you!
CSR responsibilities include:
- Building unbreakable relationships and trust with client accounts through open and interactive communication
- Providing information that's as accurate, valid, and complete as a hero's secret files, using the right super-tools
- Handling questions and complaints with the finesse of a hero, providing appropriate solutions and alternatives in the blink of an eye and following up to ensure resolution
- Keeping records of your epic customer interactions, processing customer accounts like a true hero, and filing documents with meticulous precision
- Following our communication protocols, guidelines, and policies, in harmony with our charity's guidelines, and going the extra mile to engage and educate on behalf of the charity
- Proven customer service experience, or experience as a client service hero
- A deep-rooted passion for philanthropy, charity work, or simply helping others
- A customer-oriented mindset and the ability to adapt and respond to different character types, much like a shape-shifting hero
- Exceptional communication and presentation skills that can captivate any audience
- The ability to multitask, prioritize like a superhero, and manage time with the precision of a superpower
Job Summary
Full Time
IT Outsourcing & Consulting
$42k-53k (estimate)
05/12/2024
08/08/2024
coastal-solutions.com
Toms River, NJ
<25
IT Outsourcing & Consulting
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The job skills required for Customer Service Rep include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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